Emerson Voted Best Supplier of Process Management Technologies and Services
Austin, Texas, Feb. 17, 2005 -- Emerson Process Management, an Emerson business
(NYSE:EMR - News), has been voted the best supplier of process management technologies
and services in CONTROL Magazine's Annual Readers' Choice Awards. For 12 years,
Emerson has dominated the awards by consistently winning the most product and
services categories, including the coveted "best process control automation
system" for four consecutive years.
Emerson was acknowledged for delivering the best in customer service, receiving
high marks for excellence in 38 service categories, more than three times the
nearest competitor in relevant categories.
Emerson products and software received 28 first place awards, more than nine
times the nearest competitor in relevant categories, and placed 1st, 2nd, or
3rd in a total of 41 categories, more than three times the nearest competitor.
Emerson technologies and services recognized by CONTROL readers power the company's
industry-leading PlantWeb® digital plant architecture -- an open, standards-based
digital automation solution that improves operating efficiency by delivering
asset management, process automation and management execution. PlantWeb enables
manufacturers to avoid costly, unexpected downtime by establishing a predictive
maintenance environment, anchored by smart field devices that digitally monitor
instrumentation and equipment condition.
"Our readers base their choices on first-hand experience with how these
products function in the plant environment and the level of service they receive
from suppliers," said CONTROL Editor-in-Chief Walt Boyes. "They clearly
believe that Emerson is committed to delivering outstanding customer service
and to providing quality products."
Emerson's sweep of first place wins includes: Emerson DeltaV™ digital
automation systems, Emerson AMS™ Suite software; Fisher® control valves,
float/displacer level gauges and pneumatic valve actuators; Brooks positive
displacement and variable area flowmeters; Daniel® turbine flowmeters; Micro
Motion® Coriolis mass flowmeters and density/concentration analyzers; Rosemount®,
pressure and temperature transmitters, flowmeters and level gauges; and Rosemount®
Analytical ph/ORP/conductivity and stack gas analyzers.
"The CONTROL awards are special, because they're voted on by process automation
users, and give clear, positive feedback that Emerson is meeting real needs
with our products and services," said John Berra, president of Emerson
Process Management. "We are never standing still. Rather, we're always
listening to our customer needs, anticipating future requirements, introducing
new product offerings and improving our service capabilities."
CONTROL Magazine is a leading industry publication
and online source for engineering, operations and management professionals worldwide,
who are focused on automation, control and instrumentation in the process industry.